People & Talent

People Administrator

Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon.

Part-time, 30 hours, ideally across the five days of Monday to Friday.

Hybrid working pattern, with Tuesdays and Thursdays in the office, remaining hours from home.

Our benefits are worth getting excited about… 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few!

We're looking for a highly organised People Administrator to join our People team and play a key role in supporting Retail Employee Relations across the business.

This is a fantastic opportunity for someone with strong administration skills and a genuine interest in developing a career in HR and Employee Relations. You'll thrive in a fast-paced environment, enjoy building relationships, and take pride in providing accurate, confidential support

The role:

Responsible for managing ER administration, maintaining employee records, coordinating case documentation and updating trackers and reports, you'll play an important role in ensuring cases progress efficiently and colleagues receive a great level of support.

• Managing the Employee Relations inbox and responding to queries in a timely manner.
• Maintaining confidential employee records and ER case files.
• Reviewing and issuing Employee Relations documentation, ensuring accuracy and compliance with process requirements.
• Updating ER trackers and monitoring case progress to support timely case closure.
• Producing and maintaining accurate ER data and reports.
• Supporting monthly reporting and People team administration activities.
• Working with stakeholders across Retail, People team and Third-party partners to ensure deadlines are met.
• Exploring opportunities to improve processes and make the most of tools such as Copilot and AI.
• Manage queries via shared inboxes and support a positive colleague experience.
• Champion the Ann Summers values, acting as a role model in everything you do.

You'll be great if you…

• Previous administration experience, ideally within HR, People or Employee Relations.
• Highly organised with excellent attention to detail.
• Able to prioritise a busy workload and manage multiple deadlines.
• Confident building relationships with a variety of stakeholders.
• Comfortable handling sensitive and confidential information.
• Proactive, dependable and keen to find better ways of working.
• Strong Microsoft Office skills, particularly Excel, Outlook and Word.
• An affinity with our brand and it’s People Values.

At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.

What do we bring to the party?

Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy:

• £13.59 per hour, annually £21,200 (FTE 26,500p.a)
• 50% staff discount, a colleague favourite!
• Pro-rata holiday allowance, 29 days holiday full time equivalent (including Bank Holidays) bagging an extra day for each year you’re part of the AS team (up to a maximum limit)
• A paid day off for your birthday
• Holiday purchase scheme
• Workplace pension
• Reward Gateway, our brilliant perks scheme
• Colleague social events and engagement initiatives
• Access to our amazing learning platform, THRIVE
• Employee Support programme, through the fantastic Retail Trust
• Eye care vouchers
• Free on-site car park or Season Ticket Loan

A bit about Ann Summers

You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you’re right, but we’re SO much more than that…

We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Our approach to AI in our recruitment process…

Real people. Real connections. That’s how we hire. Tapping into the expertise of our Talent team and Hiring Managers to select, interview and hire exceptional talent.

During the application process we want to get to know you, your authentic self. We welcome the use of AI as a support tool for any preparation, from sparking ideas to supporting your research, but it's essential that the final content is developed by YOU, and is a true reflection of your own thoughts, experience and voice.

After all you don’t want to match the crowd, you want to stand out!

Your candidate journey

If your application is successfully shortlisted, you will be contacted for an initial telephone chat to discuss the role and your experience. You would then be invited to an in-person interview which is activity based.

We regret that due to high volumes, we are unable to acknowledge every application.

Applicants must have the legal right to work in the UK, unfortunately, we are unable to offer visa sponsorship for this position.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.

#HOL