Digital

Digital Trade Executive

Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon.

Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours.

Our benefits are worth getting excited about… 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few!

An exciting opportunity for a commercially minded, proactive, and detail-oriented Digital Trade Executive to join our fantastic Digital Trade team, driving the commercial performance of our websites. You’ll be at the heart of our e-commerce activity, owning day-to-day site optimisation, using data and insights to spot opportunities, deliver improvements, and maximise performance.

Working cross-functionally, you’ll bring energy and organisation to coordinating digital trade activity, managing assets, and keeping multiple priorities moving at pace. A confident communicator with a keen eye for detail, you’ll play a key role in shaping a seamless, high-performing online experience that delivers results.

The role:

• Ensure promotions, pricing, and product launches are accurate and executed on time
• Own the execution of site updates, campaigns, and key trade moments
• Continuously enhance on-site merchandising, product categories, and landing pages
• Optimise on-site search, navigation, filters, and sorting to enhance usability
• Drive the day-to-day commercial performance and optimisation of the website
• Coordinate digital trade activity across teams, briefing assets and gathering requirements
• Analyse trading performance, identify trends, and turn insights into actionable improvements
• Support delivery of key KPIs including conversion, sales, margin, and profit
• Produce regular performance reports, highlighting risks, opportunities, and recommendations
• Use a test-and-learn approach to continually improve customer experience and site performance
• Identify and suggest opportunities to improve processes, efficiency, and result
• Build strong relationships across teams to ensure smooth and effective delivery
• Line manage and support the development of the Digital Trade Assistant, providing coaching and day-to-day guidance.
• Champion the Ann Summers values, acting as a role model in everything you do.

You'll be great if you…

• Proven experience as a Digital Trade Executive, driving online sales and performance
• Thrives in a fast-paced, results-driven environment
• Delivers work with a high level of accuracy and attention to detail
• Experience using reporting tools such as GA4 and platform analytics
• Ability to support, coach, and empower a direct report
• Confident working cross-functionally with multiple teams
• An affinity to our brand, our people values and what we stand for

At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.

What do we bring to the party?

Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy:

• 50% staff discount, a colleague favourite!
• 29 days holiday (including Bank Holidays) bagging an extra day for each year you’re part of the AS team (up to a maximum limit)
• A paid day off for your birthday
• Holiday purchase scheme
• Workplace pension
• Reward Gateway, our brilliant perks scheme
• Colleague social events and engagement initiatives
• Access to our amazing learning platform, THRIVE
• Employee Support programme, through the fantastic Retail Trust
• Eye care vouchers
• Free on-site car park or Season Ticket Loan

A bit about Ann Summers

You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you’re right, but we’re SO much more than that…

We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Your candidate journey

If your application is successfully shortlisted you will be contacted for an initial telephone chat to discuss the role and your experience.

If your application progresses to the interview stage, you will first have a virtual interview with the Hiring Manager and a member of the Talent team. Following this, you will be invited to Head Office to take part in an interactive, task-based interview.

We regret that due to high volumes, we are unable to acknowledge every application.

Ann Summers complies with all GDPR policies, and by responding to this ad, your details will be kept on record for a total of 12 months unless expressed otherwise.

#HOL