Department Manager

  • Salary: Competitive
  • Location: Bluewater
  • Job type: Permanent

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Department Manager - TOYS - Bluewater Ann Summers

Salary up to £20,482 & great benefits that are worth getting excited about, including an impressive 50% staff discount!

We’re super excited to be on the lookout for a results driven and service obsessed Department Manager for our toy department in our Bluewater store. This is a high-profile role that’s only featured in our top turnover locations, so we need a real superstar! You’ll need to be thrive on exceeding targets, have a passion for delivering excellent customer service and enjoy coaching and developing others.

A bit about Ann Summers…

You might know us as the inventors of the Rampant Rabbit, or even the destination for gorgeous lingerie and our must-have sex toys, and you’re right…but we’re SO much more than that!

We’re an inclusive brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and absolutely LOVES OUR CUSTOMER!

The role…

* Lead the toy department as if it were your own business, do what it takes to make it a phenomenal success!
* Create the WOW factor on the department through mind blowing VM, world class service and faultless product knowledge
* Make the most of ALL the trade reports and data available to you, this is your golden ticket to understanding your department and driving commercial wins
* Engage the rest of the team, you can’t make amazing happen on your own – get them excited, teach them your secrets to selling and develop their knowledge, they too hold a key to the department’s performance
* Product means everything, it’s critical that you take a pro-active approach to maintaining stock levels through effective replenishment, flagging any issues, and maintenance of demos and displays
* You’re an expert and part of an elite group within our top turnover stores, you must be sure to keep your knowledge up to date, relevant and accurate, our customers expect nothing less
* Lead department walk throughs with knowledge and confidence, know your numbers, shout about what you’ve achieved and be clear on your goals – be proud of your department and its contribution to the store

We’re looking for someone who has:

* Experience in a sales manager, assistant manager or department manager role in a retail store or hospitality business, who loves our brand and what we stand for
* A passion for motivating a great team, training, and coaching colleagues to achieve their targets and store goals
* A good understanding of commercial reports and KPI’s, react at speed to trade with confidence using a creative flair with VM
* Effective and adaptable communication skills with the ability to confidently communicate with management teams, other department managers, head office teams and your own team, adapting your style to suit your audience
* A self motivated approach with exceptional organisation

At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.

What’s in it for you?

Not only are we a great brand to be part of but joining the AS family offers some fab benefits too. You can make the most of our 50% staff discount, a day off for your Birthday celebrations, and there’s so much more, take a look…

* 29 days Holidays (inc. Bank Holidays) plus an extra 1-day holiday for each year you’re part of the AS family (up to a max. of 34 days) – Based on Full Time employment, part time colleagues will receive a pro-rata holiday allowance
* Performance related bonus scheme
* Workplace pension
* Life Assurance
* A week off after getting married/civil partnership
* Instore incentives
* Mental health & wellbeing initiatives
* Employee Assistance Program
* Company perks scheme
* Holiday purchase scheme
* Internal progression program

We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise

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