VM Co-ordinator

  • Salary: Benefits you'll get excited about
  • Location: Whyteleafe, Surrey
  • Job type: Permanent

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VM Co-ordinator

Based at our Head Office in Whyteleafe, Surrey (just 15 minutes outside of Croydon, easily commutable from London)

Competitive hybrid working model enhanced by variable core hours

Great benefits that are worth getting excited about!


This is an exciting opportunity for someone with a passion for Visual Merchandising to join the Ann Summers family. To thrive in this role, you’ll need to have in store VM experience, and be super creative, highly organised and great at building relationships.

As part of our wider Marketing team, you’ll get to lead across a number of exciting VM projects including product launches, new store openings and brand events. You will be the point of contact for key stakeholders across the business as well as our external suppliers.

Your key objective in this role is to support in creating an incredible visual experience for our customers, making AS their ‘go to’ destination.

A bit about Ann Summers…

You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie and sex toys, and you’re right, but we’re SO much more than that…
We’re an inclusive brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and absolutely LOVES OUR CUSTOMER!
Whether you’re working at our head office, in one of our stores, as part of our warehouse operation or as a self-employed Ambassador, one thing that’s guaranteed is no two days are the same. We’re a unique and diverse brand with phenomenally talented experts – together we inspire to achieve the brand’s global vision.

A bit about the role…

* Working closely with the VM Co-ordinator, who is store colleague facing, to ensure a seamless cohesive service
* Take ownership of events, projects and tasks around VM deliverables. Proactively seek out opportunities to support the business with your activity.
* Working across existing planning tools to identify, plan and lead projects required. Obtaining companywide buy in and timescale agreement
* Manage budgets across functions, delivering clarity on costs and ROI on all projects
* Support Retail with trade actions, take ownership of any VM responses required from weekly trade and/or Retail feedback. Working with Retail Support to understand budgets available
* Partner with Buying to deliver VM support to Product Launches, whether that be POS for stores, equipment, or a change of layout. Creating a VM critical path and gaining the required sign off
* Partner with Retail Support to deliver estate refreshes, balancing need with budget for the most efficient and effective refresh plan.
* Support Retail with New Store openings. Providing creative briefs, store measurements, artwork sign off, timescales and on the day installation.
* Work closely with the Brand Communications team to provide VM support for brand events
* Work closely with the Marketing team to gain sign off for all activities
* Work closely with external suppliers to ensure best price and best quality
* Raise, track and complete Purchase Orders (PO) according to company systems
* Be the VM resource for Retail Estate knowledge such as layout, equipment and unique features
* Networking and maintaining excellent relationships with internal and external stakeholders, seeking out and establishing new connections.

We’re looking for someone who has:

* VM experience, either as a Visual Merchandiser or as a Retail Manager with VM duties
* A creative flair, able to deliver practical VM solutions
* Excellent organisational and time management skills
* The ability to plan and coordinate multiple projects, prioritising needs across the business
* An expert communicator, who can influence internal and external stakeholders to gain buy in
* Good Microsoft Office knowledge
* An ability to make it happen and push boundaries in a fun and dynamic environment
* Cares about doing a great job and empowers others to strive for BEST

At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.

What’s in it for you?

Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but not only will enjoy 50% staff discount, but so much more, take a look…

* 29 Holidays (including Bank Holidays) and additional 1-day holiday up to 34 days for each additional year you’re part of the AS family
* Company-wide bonus scheme
* Workplace pension
* Your Birthday off
* A week off after getting married/civil partnership
* Colleague social activities
* Company perks scheme
* Holiday purchase scheme
* Free on-site car park at HO
* Season Ticket Loan

We value each one of our colleagues and aim to make Ann Summers a great place to be - after all, if you love what you do, you'll never WORK a day in your life.

We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise

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