Business Analyst

  • Salary: Competitive
  • Location: Caterham, Surrey
  • Job type: Permanent

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Business Analyst – Technology Team

Based at our Head Office in Whyteleafe, Surrey (just 15 minutes outside of Croydon, easily commutable from London)

Competitive hybrid working model enhanced by variable core hours

Great benefits that are worth getting excited about!



We’re on the hunt for a dynamic and results driven Business Analyst to join our evolving Tech team, and support in the delivery of our ambitious plans.

With a team of over 20 people, our Tech team is the “pulse” for enabling the success of the business. Our roadmap over the next 3 years is exciting and extensive, and to achieve the goals we have in our sights, we need to build upon our existing team of talented tech experts. The growth in the team will be unprecedented, and full of opportunity for everyone that joins to truly make their mark in the business.

A bit about Ann Summers…

You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie and sex toys, and you’re right, but we’re SO much more than that…

We’re an inclusive brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and absolutely LOVES OUR CUSTOMER!

Whether you’re working at our head office, in one of our stores, as part of our warehouse operation or as a self-employed Ambassador, one thing that’s guaranteed is no two days are the same. We’re a unique and diverse brand with phenomenally talented experts – together we inspire to achieve the brand’s global vision.



The role…

Our Business Analysts enable the business and key stakeholders to understand how the services and processes currently operate –the ‘as-is’. You will capture, through the gathering of requirements, the solutions required to meet company goals – the ‘to-be’.

How will you add value in your role?

* Work within the Business Change team to deliver the company and department strategy.
* Ensure relevant standard documentation and reporting is completed, such as business cases, requirements, specifications, RAID logs etc.
* Support the Business Systems Manager / Project Manager and other team members in estimating task duration and input into project plans.
* Contributing to structured continual improvement for Ann Summers to achieve the 3-year strategy.
* Communicate regularly with the Business Systems Manager, Project Manager and other team members on task status.
* Elicit, validate and consolidate the business requirements including any business rules that will influence the solution design. This should include the use of appropriate requirement gathering techniques and prioritisation of the requirements in order to gain business value swiftly and to allow for work estimations to be provided by both the development, integration and testing teams.
* Build strong relationships with business stakeholders and promote the benefit of tailored change governance.
* Create benefits realisation reports in conjunction with other members of the Business Change team and business stakeholders.



We’re looking for someone who is:

* Experienced as a Business Analyst with proven results
* Organised, with excellent communication skills.
* Ability to communicate ideas in both technical and user-friendly language
* Highly self-motivated, with keen attention to detail
* Able to prioritise and execute tasks in a high-pressure environment
* A real team player with flexible and collaborative approach
* Builds positive relationships with colleagues and stakeholders
* Effective decision making, underpinned by facts and data
* Focuses on delivering best possible outcome, adding value for the business and the customer

At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.



What’s in it for you?

Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but not only will enjoy 50% staff discount, but so much more, take a look…

* 33 days holiday (including Bank Holidays) and additional 1-day holiday up to 34 days for each additional year you’re part of the AS family
* Company-wide bonus scheme
* Workplace pension
* Life Assurance
* Your Birthday off
* A week off after getting married/civil partnership
* Colleague social activities
* Company perks scheme
* Holiday purchase scheme
* Free on-site car park at HO



We value each one of our colleagues and aim to make Ann Summers a great place to be - after all, if you love what you do, you'll never WORK a day in your life.



We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise

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