Shipping Controller

  • Salary: Competitive
  • Location: Caterham, Surrey
  • Job type: Permanent

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Shipping Controller

Based at our Head Office in Whyteleafe, Surrey (just 15 minutes outside of Croydon, easily commutable from London)



Competitive hybrid working model enhanced by variable core hours



Great benefits that are worth getting excited about, including 50% staff discount and your Birthday off!

We’re on the hunt for an experienced Shipping Controller to support the business with our Inbound Freight strategy. You will actively manage the day-to-day operational performance, coordinating the PO from release to DC arrival, whilst maintaining relationships with our preferred Freight Forwarders. Sustainability is high on our agenda, and we are looking at how we minimise our environmental impact throughout the product and supply chain lifecycles, so will welcome your thoughts and ideas on how we can continuously improve.

You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you’re right, but we’re SO much more than that…

Ann Summers is a brand that encourages empowerment and sexual wellbeing, and we dominate the market as experts. We harness our insight and experience to create a brand, product and experience that inspires our customers to feel their most sexy, confident and empowered – in the bedroom and in life!

So, what will you be doing?...

* Using industry expertise to identify, implement and continually review best in class Supply Chain tools for freight management from PO creation through to delivery at our Distribution Centre.
* Ability to track and manage PO’s and lead time requirements via the POM and TM systems. Ensuring that any slippages are highlighted to the appropriate function.
* Identify market trends in freight (index-based, timelines, duration, market-specific and global) to identify potential procurement/sourcing opportunities and mitigate risks
* Utilise and develop robust KPI / metrics to meet the required service specifications / agreed cost base whilst providing effective education & support to all parties
* Provide support and advice to internal key stakeholders, become the central point of contact for B&M, Freight Forwarders and Logistics
* Partnering with our Finance department to develop robust and transparent financial tracking and reporting for all inbound freight activities.
* Ensure PO shipment cost information is regularly updated to support the Buying teams to establish landed costs (burden) and margin strategy.
* Make cost-effective decisions on shipments while meeting the needs of the business
* Lead the business strategic priority to significantly reduce our CO2 emissions from all Inbound freight/transport activities
* Support the RFQ process, providing key insights and industry knowledge to support the business obtain optimal rates

To add real value in this role you will have:

* Proven experience with overseas shipping practices and import/export logistics
* A clear understanding of various shipping terms and requirements
* Strong international shipping experience
* Understanding of shipping documents and Customs requirements.
* Freight Forwarding experience
* Load planning experience
* Experience working with supplier compliance systems and management of the system



We’re looking for someone who is…

* Passionate about providing an impeccable customer experience
* Able to work and learn quickly in a fast-paced, fun, and dynamic environment.
* Genuinely caring about doing a great job and pushing boundaries to be the best at what they do
* Highly technical with exceptional problem-solving skills
* Able to quickly assess situations, identify gaps, develop insights, and propose solutions.



To add real value in this role you will have:

* Proven experience with overseas shipping practices and import/export logistics
* A clear understanding of various shipping terms and requirements
* Strong international shipping experience
* Understanding of shipping documents and Customs requirements.
* Freight Forwarding experience
* Load planning experience
* Experience working with supplier compliance systems and management of the system



At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.



What’s in it for you?

* Being part of the AS family offers some fab benefits, not only is it a great brand to be part of, but you'll enjoy up to 50% staff discount, colleague engagement activities, a wellness programme, free on site car parking at Head Office, pension, optional healthcare and a corporate perks scheme, just to name a few!
* We value each one of our colleagues and aim to make Ann Summers a great place to be - after all, if you love what you do, you'll never WORK a day in your life.



We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.

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