Senior Business Analyst

  • Salary: benefits that will get you excited
  • Location: Whyteleafe, Surrey
  • Job type: Permanent

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Senior Business Analyst

Head Office – Whyteleafe, Surrey (3 days a week in the office)

Competitive salary + benefits that will get you excited

Can you drive a culture of continuous improvement? Do you love championing and embedding agile delivery methods? Do you want to work for a business run by Women for Women? If yes, then we may have the role for you!

As a Senior Business Analyst at Ann Summers, you will be leading the charge on delivering change that will improve the experience of our external and internal customers. Working within the Business Change team, you will help to deliver company and department strategy and be an ambassador for the Technology department.

So what would you be doing?...

* Work with the Business Systems Manager, project team and technical leads to determine scope and help estimate, plan, and prioritise tasks
* Collaborate with users, key stakeholders, and project team to translate business requirements to develop amazing products.
* Working closely with Product Owners and business stakeholders to help shape the backlog of work – taking ownership of product/functional related queries and following them through to resolution
* Be comfortable working with the development teams to ensure they understand the vision for the product and are designing great features for our customers, internal & external
* Be flexible in approach, take ownership of deliverables and commit to task deadlines
* Be confident to run meetings, workshops and estimating sessions where required
* Create and maintain appropriately detailed documentation so that they are clearly understood by the business and development teams
* Work with key stakeholders across the company to ensure successful releases
* Communicate regularly with the Business Systems Manager, Project Manager, and other team members of task status

You need to be this kind of person…

* Passionate about providing unparalleled levels of service and simplicity for our customers
* Able to work and learn quickly in a fast-paced, fun and dynamic environment
* Care about doing a great job and pushing boundaries with the quality of what you do
* An amazing stakeholder manager and relationship builder

We always support colleagues to develop their skills. But to be successful in this role you will need to have

* Experience as a BA working across digital and end-to-end change for both B2C and B2B. Including in full project lifecycle and iterative, incremental product development.
* Ability to work in an agile manner, to tight deadlines and at pace
* Effective communication skills including verbal, written and presentation
* Ability to build strong relationships and networks at all levels
* Strong multi-tasking and organisational skills
* Worked closely with developers and have a solid technical understanding to communicate clearly and translate between technical and business teams
* Experience of Salesforce Commerce Cloud (SFCC) is preferred, alongside experience of middleware and ERP systems
* Experience of working independently on projects, without a Project Manager, is desired

We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.

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