Credit Controller

  • Salary: benefits that will get you excited
  • Location: Whyteleafe, Surrey
  • Job type: Permanent

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Wholesale Credit Controller

Head Office – Whyteleafe, Surrey (Hybrid 3 days in the office)

Competitive salary + benefits that will get you excited

Ann Summers is SEXY, DARING, PROVOCATIVE and NAUGHTY – we push boundaries and buttons to give our customers exactly what they want!

We’re the destination brand for must-have lingerie and sex toy innovation and stand proud as the authority in our industry. We passionately champion sexual liberation and believe that every woman in the world should feel like the sexiest woman in the world!

Whether you’re working at our head office or in one of our stores, one thing that’s guaranteed is no two days are the same. We’re a unique brand with a phenomenally talented team of experts across all our channels – together we’re empowered to achieve the brand’s global vision.

We’re on the hunt for a talented and experienced Wholesale Credit Controller who will manage the day-to-day operation of our Accounts Receivable, and Wholesale credit management.

What will I be doing…

* Ensure invoices sent to the relevant customers for payment
* Ensure wholesale customer invoices & payments are posted and applied in a timely manner to the customer account
* Send regular customer statements to aid debt collection
* Ensure customer information is correct and updated when necessary, setting up new wholesale & sundry customers when required ensuring correct posting groups are selected
* Actively chase overdue debt, building relationships with customers to ensure the debt is paid on time
* Manage Wholesale email inbox, answering and resolving customer queries to ensure timely payment of invoices.
* Build a close relationship with the Wholesale team and hold regular catch up meetings to review debt
* Run aged debtors regularly and review with line manager
* Manage and reconcile the AR Debtors ledger & Direct sales debtors accounts ensuring that all invoice and payment transactions are recorded in an accurate and timely manner. Investigate and resolve any queries that arise with debtors and review monthly with the line manager.
* Ensure clear, appropriate, Accounts Receivable procedures are documented and are understood by internal customers and external customers as applicable.

Financial or/and Commercial

* Proactively support the evolution of processes, financial controls and outputs for AR and debt to meet the changing needs of the business as it works towards its strategic goals
* Ensure that the Company complies with relevant tax regulations (e.g. VAT), by providing an appropriate challenge to internal customers and through accurate transaction recording
* Review credit risk for each current and potential customer

You need to be this kind of person…

* Passionate about providing unparalleled levels of service and simplicity for our customers.
* Able to work and learn quickly in a fast-paced, fun and dynamic environment.
* Care about doing a great job and pushing boundaries with the quality of what you do.
* Strong technical expertise and problem-solving skills.
* A drive for constant learning.

We always support colleagues to develop their skills. But to be successful in this role you will need…

* At least 3 years credit control experience in a wholesale or retail operation
* Excellent interpersonal skills
* Ability to work autonomously
* IT literate, with sound knowledge of Microsoft packages
* Confident and effective communicator
* Proactive attitude to problem-solving

We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.

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