Warehouse Shift Manager

  • Salary: £25900 - £26000 per annum
  • Location: Tonbridge, Kent
  • Job type: Permanent

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Warehouse Shift Manager

Paddock Wood Distribution Centre, Kent, TN12 6UU

Shift: 9:00 am - 17:30 pm

Ann Summers is SEXY, DARING, and NAUGHTY - we push boundaries (and buttons) to give our customers exactly what they want!

We're the destination brand for must-have lingerie and mind-blowing sex toy innovation and are absolutely the authority in our industry (ask our customers if you don't believe us :-). We passionately champion sexual liberation and believe that every woman in the world should feel like the sexiest woman in the world!

Whether at head office, in our warehouse, in one of our stores, or even part of our Sisterhood, one thing that's guaranteed is no two days are the same. We're a unique brand with a phenomenally talented team of experts across all our channels - together we're empowered to make it happen and thrive!

What will I be doing….

· Daily Shift Operations, support and manage the day to day, end to end warehouse operations, ensuring that shift demand is met and achieved within the SLA.

· Health &Safety, ensure the working environment is safe for all our staff and visitors, act as an ambassador for good H&S practice.

· Bonded Warehouse, ensure correct SOP’s are adhered to and maintained, including the management of the site security, searches, and colleague site rules

· Operational Performance, ensure that the operation is performing in an accurate and efficient way, understand resource requirements and to be able to target poor performance/highlight any risks.

· Continual Improvement, recognise the need for continual improvement and identify opportunities within the outbound operation for a process review to increase efficiency

· People Management, manage all aspects of employee relations. To develop and coach the team, to better equip them to complete their own roles.

· Communication / Escalation, communicate effectively with all members of the outbound team, the wider logistics team & the wider business to enable appropriate decisions on operational challenges

· 3rd Party Management, work with key 3rd parties, Carriers, Agency providers and consumable suppliers, ensuring SLA's are met for daily outbound operations

· Equipment & facilities management, ensure the provision of safe equipment & tools and environment for your team to complete their jobs safely & efficiently.

You need to be this kind of person…

· Passionate about providing unparalleled levels of service and simplicity for our customers.

· Able to work and learn quickly in a fast-paced, fun and dynamic environment.

· Care about doing a great job and pushing boundaries with the quality of what you do.

· Strong technical expertise and problem-solving skills.

· A drive for constant learning.

We always support colleagues to develop their skills. But to be successful in this role you will need…

· 3+ years experience in a Logistics Distribution and Supply Chain background

· A good understanding of current H&S requirements with experience in audits & inspections.

· Be open to Continuous Improvement and Change Management ideas in an ever-changing business unit.

· Experience of working within an eFulfillment, retail or eCommerce environment would be highly desirable

· Have managed 20+ people including team leaders previously in a Warehouse / Distribution environment.

· Have a proven track record in people management, people development and performance management with tangible examples.


· 29 days holiday

· Up to 50% discount

· Season ticket loan

· Company stakeholder pension

· Holiday purchase scheme

· On-site outlet store

· Employee Assistance Programme

· Corporate ‘Perks’ discount scheme

· Life Assurance

We regret that due to high volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.

Reference ID: LOG-WSM-LOGJul21

Job Types: Full-time, Permanent

Salary: £24,000.00-£26,000.00 per year

Reference ID: LOG-WSM-LOGJul21

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