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Online Trade Assistant

  • Salary: Competitive
  • Location: Caterham, Surrey
  • Job type: Permanent

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Online Trade Assistant

Head Office – Whyteleafe, Surrey

Competitive salary + exciting benefits



Ann Summers is SEXY, DARING, PROVOCATIVE and NAUGHTY – we push boundaries and buttons to give our customers exactly what they want!

We’re the destination brand for must-have lingerie and sex toy innovation and stand proud as the authority in our industry. We passionately champion sexual liberation and believe that every woman in the world should feel like the sexiest woman in the world!

Whether you’re working at our head office or in one of our stores, one thing that’s guaranteed is no two days are the same. We’re a unique brand with a phenomenally talented team of experts across all our channels – together we’re empowered to achieve continued success!

Our brand has massively evolved over the last few years, but particularly online. During lockdown we’ve re-platformed our site, introduced new payment options and enhanced the experience, not to mention giving our customers plenty of advice and tips on how to heat up lockdown life. Whilst we’ve had some epic wins, there’s still so much to do and we’re on an exciting journey to make it all happen!

We’re on the hunt for someone who is passionate, super organised with exceptional attention to detail to join the Ann Summers family as a Trade Assistant in our Digital team. This role is critical in ensuring the website is fully functional, the product is available and optimised and opportunities are identified to really elevate the online performance.

The role….

* Supporting the Digital team with the day to day management of the website
* Online visual merchandising of the products
* Uploading product catalogues to the Salesforce platform
* Assisting the Digital Trader in ensuring that we are maximising all sales opportunities online
* Providing clear and accurate reports on performance
* Testing web pages, links and functionalities of the site
* Updating content on the site as required - uploading new product imagery, arrival dates, product details, etc.
* Day to day in depth review of all sites and their content pages
* Work with logistics and trade to send out products to be reviewed by our panel of testers



You will have….

* A keen interest in the world of ‘online’
* Previous experience in an administrative or support role, ideally with some exposure to ecommerce operations
* Exceptional organisation skills with the ability to effectively manage multiple tasks at once
* Impeccable attention to detail
* A collaborative approach, working cross-functionally to achieve a great result
* Great communication and influencing skills, able to build relationships with colleagues and management at all levels
* Natural flair in organising and planning, able to co-ordinate multiple activities or projects at once
* A proactive way of working with a hands-on work ethic
* A positive style with a level of resilience when needed



What’s in it for you?

Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but you'll enjoy up to 50% staff discount, colleague engagement activities, free on site car parking at Head Office, pension, optional healthcare and a corporate perks scheme, just to name a few!

We value each one of our colleagues and aim to make Ann Summers a great place to be - after all, if you love what you do, you'll never WORK a day in your life.



We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.

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