Menu

DIGITAL CAMPAIGN & SUPPORT MANAGER

  • Salary: Competitive
  • Location: Whyteleafe, Surrey
  • Job type: Permanent

Apply for Job

Digital Campaign & Support Manager

Ann Summers is an iconic empire and multi-channel retailer. Our journey has been paved by the Golds and we've got one hell of a heritage to be proud of. 44 years, over 2 million Rampant Rabbits, 131 stores and we're still throwing 7,000 parties each week.

Working for us certainly isn't for the faint-hearted but it is for the passionate, the daring, and the expert! Our Headoffice is passionate about Ann Summers, and why wouldn't they be when our ultimate vision is to help every women in the world feel like the sexiest women in the world.

This is an exciting opportunity to join Ann Summers growing ecommerce team as our Digital Campaign & Support Manager. You will lead the planning and production of digital assets across our digital touch points, managing a small team of designers/developers.

As part of this role you will also assist with reporting of digital campaigns and present this analysis to internal stakeholders during weekly meetings.

Our ideal candidate will be a strong communicator, have a good understanding of running an online storefront and have experience in delivering digital campaigns to a high creative standard.

You must have…
* Excellent interpersonal and communication skills
* Digital campaign delivery experience
* Liaise with stakeholders across the business to ensure alignment and sign-off of campaigns (Departments include Buying/Merchandising, Marketing and Design)
* Ability to write clear, detailed briefs for your team to action
* Ability to present ideas effectively and lead a creative feedback process
* Strong knowledge of digital reporting and analysis (Google Analytics preferred)
* Ability to time-manage and handle multiple projects effectively to meet deadlines
* Team management experience – ideally a technical team

You should have …
* Understanding of modern SEO practices
* Experience working with an enterprise ecommerce platform & CMS
* Understanding of other digital marketing channels such as PPC, Social & Affiliates

Summary of Key Activities:
* Work cross-functionally with internal teams to deliver campaigns and trade/promotional changes on to the website
* Engage and align with key stakeholders to seek approval and sign-off campaigns/changes
* Brief and manage a team to implement the campaign/changes ensuring tasks are completed to a high standard and within set timeframes
* Attend weekly marketing meetings and be the main point of contact for the Ecommerce channel, including inputting any Ecommerce requirements to the necessary teams
* Liaise with external agencies to ensure any campaign launches/changes are consistently communicated across all touch points (PPC, Affiliates, Social etc)
* Work with the Analyst, Trade and UX team to make recommendations for changes to homepage, navigation and merchandising
* Complete seasonal/campaign lessons learnt and insight, highlighting opportunities to be fed back into the planning process across all departments (Buying/Merchandising, CRM, UX, Trade & Marketing)
* Work with the Front-end Developer and Web Designer to create and enhance a workflow that streamlines the delivery of digital campaigns
* Maintain core skills and influence among peers by attending conferences and events
* Work with Online Merchandising team to ensure data represented on the website is correct
* Meeting of the Company Values

This position is based at our Head Office in Whyteleafe, Surrey (off J6 of the M25, 20 minutes from East Croydon Station).
We are the company we are because we do everything we can to make every day fun whilst making a real difference to the sex lives of people around the world.

We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.

Apply for Job