• Salary: Competitive
  • Location: Whyteleafe, Surrey
  • Job type: Permanent

Apply for Job

Digital Analyst

Ann Summers is an iconic empire and multi-channel retailer. Our journey has been paved by the Golds and we've got one hell of a heritage to be proud of. 44 years, over 2 million Rampant Rabbits, 131 stores and we're still throwing 7,000 parties each week.

Working for us certainly isn't for the faint-hearted but it is for the passionate, the daring, and the expert! Our Headoffice is passionate about Ann Summers, and why wouldn't they be when our ultimate vision is to help every women in the world feel like the sexiest women in the world.

This role is focused on setting good quality, consistent data sets for the business, providing all stakeholders with interpreted data and identifying insights for action to grow revenue and profit.

This is an exciting opportunity to join our growing Ecommerce team. We are looking for someone who can help us to define our data standards, ensure the business uses consistent data with clearly understood definitions and to then use this data to make data driven decisions.

Summary of Key Activities:

* Support all online performance reporting, including defining key KPIs, building dashboards and producing ad-hoc campaign and promotion analysis
* Analysing volumes of data from different sources to extract and present clear actionable insights to senior stakeholders
* Proactively seek out trends and patterns in the data, identifying and sharing opportunities to drive profitable growth
* Support the Online Trading Manager, CRO manager and UX manager with real time data to inform business decisions
* Ensure we have the right data measurement tools implemented correctly to truly understand website performance and customer behaviour
* Forecast and model online performance, Digital Marketing channel ROIs and profitability of new campaigns
* Train and coach other members of the business in how to get the best from the analytic tools
* Understand our current data landscape and work collaboratively with other teams to help us become more data driven over time. To understand our supporting processes and identify ways to improve to drive efficiency and improve quality of data.
* Identify gaps in our data and make recommendations on what we should be tracking and measuring as a priority
* Work with key stakeholders to define BI requirements for data collection and consolidation
* Develop a deep understanding of our customer through combined data sources
* Meeting of the Company Values

Skills and Experience


Passion for data and analytics , with a problem-solving attitude

Relevant analytic experience in a B2C organisation

Strong communication and presentation skills - able to make data understandable by all

Experience with Google Analytics, preferably 360 including GTM and Data Studio

Understanding of attribution modelling

Understanding of Digital Marketing

Experience of CRO/AB Testing/UX

Ability to proactively identify trends in data

Ability to balance numerous tasks and prioritise according to business needs

Experience of training others

Strong Excel skills

Good stakeholder management skills to build successful working relationships
* Confident to challenge norms where necessary

We are the company we are because we do everything we can to make every day fun whilst making a real difference to the sex lives of people around the world. We promise that when you work with us at Ann Summers it will be fun because if you are going to work for a living, it should be doing something you love so apply today and become part of the team that Love Work!

We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

Apply for Job